Frequently Asked Questions

Everything you need to know about our premium food products and services.

What is the shelf life of Rani Brand Factory products?

Most of our packaged spices and grains have a shelf life of 12 to 24 months. Please check the 'Best Before' date printed on the individual packaging for specific details.

Do you offer international shipping?

Currently, we ship across the continental United States. We are working on expanding our logistics to support international orders in the near future.

Are your food products organic and non-GMO?

We prioritize natural ingredients. A significant portion of our catalog is Non-GMO Project Verified and certified organic. Look for the specific certification badges on each product page.

How can I track my order?

Once your order is processed, you will receive an email with a tracking number and a link to the carrier's website to monitor your shipment in real-time.

What is your return policy for food items?

Due to health and safety regulations, we cannot accept returns on food products. However, if your order arrives damaged or incorrect, contact us within 7 days for a full refund or replacement.

What payment methods do you accept?

We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.